FAQ – Click on Retrojet manuals for complete instructions
We recommend calling your pool builder or a pool professional
The nozzles themselves do not need to be sequenced, as they will not stay in sequence for long.
Turn off the pump. If the nozzle retracts it is a module problem. If the nozzle stays up it is a stuck nozzle. (Exception PCC fixed nozzles. See PCC fixed nozzles.)
Before installing a nozzle into a body that has been without a nozzle for any period of time the line, allow the system to blow the line to eliminate any debris that may have fallen into the line. If some debris, rocks, is to heavy to lift out of the line, place the install tool over the hole to create turbulence in the body cup. This will eliminate any debris in the body cup.
The sleeve in the kit is the part that glues into the existing Pool Valet body. The flange on the sleeve covers up the old body and should be pushed down when gluing it in position so it is flush with the plaster. Some times this requires tapping it into place. If you are gluing with the pool full of water, use glues called wet or dry (some brand names Christy’s, Pool Tite, and Turf Tite), usually available at hardware stores, pool stores, Home Depot or Lowes. Apply these glues to the dry sleeve only, then quickly push the part into the broken body, making sure it is completely flush with the plaster. After you have glued the sleeve in place allow 24 hours before turning on the pump. As for the nozzle, use the medium hole size to replace a one hole (drilled out all the way in the old Pool Valet nozzle) or a large hole size if the old Pool Valet head was a two hole drilled out all the way nozzle. The small hole cap is for very small top steps. To install the cap, select desired cap size and place it on the top of the nozzle. Place the nozzle on a firm surface and strike down on the cap with the palm of your hand which will snap the cap into place. Be sure to use the correct cap size, as they do not come back off once installed.
Winterizing a Paramount Pool & Spa Systems in-floor pool is the same as any pool with a main drain; it just has a few more lines to winterize. These procedures are to be used in addition to standard winterization methods normally used in your area.
Strategically placed nozzles sweep up the dirt and debris and keep it in suspension so it is removed through the skimmer and drain as the water is turned over by the filtration system.
The starting point is: on a one water valve system you should run it 4 hours a day. On a system with two or three water valves start at 5 ½ hours a day. New pools with little or no landscaping or extreme weather conditions may require more time. If the pool is cleaning properly then you can reduce the cleaning time by ½ hour amounts until it is not doing the proper job, then go back to the amount of time that worked. Note: the answer above is based on the water valve having the proper pressure. The normal range is 17 to 25 psi. The pressure may vary than this range depending on what PSI it takes to properly clean the pool.
- Do not re-surface the pool without removing the nozzles as this will damage the nozzles. The nozzles in the pool are specific to the body they are in, so they must be marked as to which body they go back into. There are covers for the bodies once the nozzles are out to protect the bodies and pipe from material getting in them during the refinishing process. Large nozzles with three slots for removal by the nozzle tool part #005-552-1122-00 (6 per package), small nozzles with four slots for the nozzle removal tool, part # 005-552-1126-00 (4 per pack).
We do not replace every nozzle in a pool at one time and the replacement nozzle(s) will be the same color as the original and may not match the nozzles in the pool which have faded over time. Nozzles don’t all go bad at the same time. Under warranty we will replace any nozzle(s) that are bad because of wear to the original pool owner. To determine if a nozzle is defective or worn out, you will need to remove it, blow out the line, and put the nozzle in the pool water and ratchet it up and down 5 or 6 times to make sure it is clear of debris. Then place it upright on a hard surface and push down all the way on the collar and let it come up. It should ratchet smoothly and not stick. If the nozzle does not have a spring then lift and push down a few times on the collar and it should operate smoothly (the PV3 nozzle will not rotate as they do not have ratchets, they must have water coming out of them to rotate).
On a single pump system, the amount of pressure loss going through solar is high enough that you will not be able to get the correct pressure to the cleaning system, so the solar needs to run during the day, and the cleaning system run at night while the solar is off and completely bypassed.
There is probably a blockage in the nozzle. Remove the nozzle and clear the blockage.
- If your pool was built before 2009, it may have a drain(s) that is not compliant with the VGB Pool and Spa Safety Act (new national law concerning drain safety), and it must be replaced if you remodel the pool.In-floor cleaning systems remove debris they sweep up through the drain and must have an approved VGB debris accepting drain installed. Your pool refinish company must call Paramount before starting to find out which of these drains will work on your pool. In most cases some amount of demolition will be required. Paramount 800-621-5886.
- All nozzles in the pool are specific to the body they are in and must be removed and marked so they are replaced in the proper body.
- Plaster caps to protect the bodies and lines for the in-floor system are available and need to be used prior to start of demolition thru the refinishing process. The refinish company should call Paramount 800-621-5886.
Turn off the pump and if the nozzle(s) goes down then the module needs to be cleaned or replaced. If it does not go down then the nozzle/s needs need to be removed on that circuit, cleaned, checked for nozzle jet sizing and the line blown out.
The nozzle(s) need to be removed with the proper nozzle removal tool and cleaned by placing it in the pool water and pushing it up and down several times. While you are doing this you also should run the system without the nozzle to clean out the plumbing of the circuit the stuck nozzle(s) were in. If the nozzle(s) still sticks it may need to be replaced. You may need to disassemble the nozzle to fully clean it. Nozzles have a life time warranty to the original pool owner.
- Check the inside of the cap that came off. If the cap has a vertical groove and a horizontal groove it is an older style snap on cap. Look for a split in the cap usually in or near the vertical groove. If it is split and you are the original owner of the system, it is covered under warranty. In either case it needs to be replaced. Call 800-621-5886 and Customer Service will help you get a replacement nozzle.
- If the nozzle has two L shaped grooves, then it’s a twist lock cap. Push it onto the nozzle stem and twist it clock-wise until it locks.
- Because it takes a long time for a cleaning nozzle to rotate even ¼ of the way around.
- The test is after the system has run for a couple of hours if there is only one narrow streak of clean area on the floor then the nozzle may not be rotating. The nozzles must come completely all the way up and go all the way down to rotate. The valve pressure gauge must be at 17 psi to 25 psi. and never should a set of nozzles stay up all the time, except on fixed nozzles (See 8 above). Check the valve is functioning properly and not bypassing water. See section 10 water valves.
- Check the nozzles are sized appropriately for the circuit.
- Make sure the pump rpm is set high enough to create the right pressure.
- Make sure the pump is not plugged and that the pump pot is full of water.
- Make sure that water is not being used for another water feature during the cleaning cycle.
- Make sure your filter is clean on the pump systems.
- It is also possible that the nozzle in question has debris in it stopping it from cleaning and possibility rotating. If all these things look good take the nozzle in question out (never remove more than one at a time without marking them) as they are specific to the body, they are in. Check for debris in the center stem of the nozzle or in the ratchets around the nozzle stem.
- Check to make sure the water valve gauge pressure is still adequate.
- Make sure the filter is clean (on cartridge filters the cartridges may need to be replaced).
- Check to make sure one or more nozzles (excluding PCC2000 fixed nozzles) are not staying up (this could be a dirty or bad Module in the water valve).
- Make sure no one has removed nozzles and put them back in a different body than they came out of.
- Make sure no one has opened or changed the positions of valves at the equipment pad sending water to some other feature during the cleaning cycle.
- Make sure you are turning them the right direction and using the proper tool to remove them.
- If you have a PCC2000, Vantage, Vanquish, Vanish, Vector system where the nozzle(s) won’t come out it is recommended that you go to a hardware store and buy a nozzle that fits on the garden hose that looks like the end of a fire hose. Then swim down or tape the hose to the pool and blow all around the nozzle into the tool slots to clean that area. Then use the tool to try to remove it Clockwise.
- Sometimes nozzles are in a body that is deformed from being installed with the wrong glue. If you can get it to turn ¼ of the way, then you may be able to pry it out. DO NOT DO THIS UNLESS THE NOZZLE TURNS ¼ OF THE WAY TO UNLOCK IT!
- All paramount in-floor nozzles except Pool Valet, have an O-ring and the compression of that O-ring is what holds the nozzle in place.Large nozzle O-ring 005-552-0142-00 small nozzle O-ring 005-552-0150-00 ea. Pack of O-ring contains 4.
- If you have a PCC, Vector, Vanish, Vantage or Vanquish nozzle then that nozzle is a reverse direction. Clockwise to remove and Counter-clockwise to install.
- The other nozzles that use the tool with four one-inch slots are counter clockwise to remove and clockwise to install.
- You must use the nozzle tool to install or remove the nozzles. Large nozzles with three one-inch long slots #004-552-5440-00. Small nozzles with four one-inch slots = 004-552-5452-00. The nozzle tool locks on to the nozzle. When installing a nozzle, the tool should not be reversed to remove the tool from locking on the nozzle. Give the tool a jerk to shake it loose from the tool once the nozzle is locked in place.
- Pool Valet nozzles have a ring that screws into the female threads in the body.
DO NOT GO BY HP, the criteria for a pool with a single pump running the cleaning system along with the filter and possibly the heater is that you need a pump that products a minimum of 65 gpm at 80 foot of head. On a pool with a booster pump operating the cleaning system you will need 60 gpm at 65 ft. of head. If the pool store does not know how to find this information then you are buying from the wrong place!
Start with contacting your original builder. If you need further assistance visit Paramount Find a Service/Builder
Cleaning heads have different size jets in them and many pool builders feel the home owner would not be aware that each head must go back in the body it came from. The head lay out is designed by Paramount and the nozzle sizing must be per plan or the system may not work properly.
As the nozzle extends and retracts, it pushes against the cams in the retainer putting a counter-clockwise load on the retainer. The nozzle installing counter-clockwise then is always being pushed into the seat.
Even though most heaters come with an internal bypass an external bypass is required to ensure that both heater and in-floor system function properly. The high flows with the in-floor system do not allow efficient transfer of heat in the heater, so a bypass is necessary to slow down the water going over the heat exchanger. The bypass also reduces the restriction on the system.
The addition of a booster pump to the system allows the cleaning nozzles to continue to work at peak efficiency because they are not subject to an increasingly dirty filter. The system then allows the pool water to be turned more quickly, thereby not needing to run as long.
