FAQs - Page 5 of 13 - Paramount Pool & Spa Systems

Q: The cap came off of my small step nozzles: (PCC2000, Vantage or Vanquish), PV3, Cyclean, PVR or Eco Pool, what should I do?

Check the inside of the cap that came off. If the cap has a vertical groove and a horizontal groove it is an older style snap on cap. Look for a split in the cap usually in or near the vertical groove. If it is split and you are the original owner of the system, it is covered under warranty. In either case it needs to be replaced. Call 800-621-5886 and Customer Service will help you get a replacement nozzle. If the nozzle has two L shaped grooves, then it’s a twist lock cap. Push it onto the nozzle stem and twist it clock-wise until it locks.

Q: The cleaning nozzles aren't rotating, what should I do?

Because it takes a long time for a cleaning nozzle to rotate even ¼ of the way around. The test is after the system has run for a couple of hours if there is only one narrow streak of clean area on the floor then the nozzle may not be rotating. The nozzles must come completely all the way up and go all the way down to rotate. The valve pressure gauge must be at 17 psi to 25 psi. and never should a set of nozzles stay up all the time, except on fixed nozzles (See 8 above). Check the valve is functioning properly and not bypassing water. See section 10 water valves. Check the nozzles are sized appropriately for the circuit. Make sure the pump rpm is set high enough to create the right pressure. Make sure the pump is not plugged and that the pump pot is full of water. Make sure that water is not being used for another water feature during the cleaning cycle. Make sure your filter is clean on the pump systems. It is also possible that the nozzle in question has debris in it stopping it from cleaning and possibility rotating. If all these things look good take the nozzle in question out (never remove more than one at a time without marking them) as they are specific to the body, they are in. Check for debris in the center stem of the nozzle or in the ratchets around the nozzle stem.

Q: The weight on the PV3 nozzle came off when I took it out of the body, what should I do?

Turn on the pump and lock the pause control on the water valve to pause on that station. The weight should come up to a point that you can fish it out. If I won’t come out easily then take a metal coat hanger and cut it so you can bend it in the middle and then make two short bends on the ends about ¼ to 3/8 long. Squeeze together and place it in the center of the weight and let it expand so the two bent ends catch the bottom of the weight. Hopefully that will allow you to pull the weight out of the pipe.

Q: The nozzles are stuck in the body, how do I get them out?

Make sure you are turning them the right direction and using the proper tool to remove them. If you have a PCC2000, Vantage, Vanquish, Vanish, Vector system where the nozzle(s) won’t come out it is recommended that you go to a hardware store and buy a nozzle that fits on the garden hose that looks like the end of a fire hose. Then swim down or tape the hose to the pool and blow all around the nozzle into the tool slots to clean that area. Then use the tool to try to remove it Clockwise. Sometimes nozzles are in a body that is deformed from being installed with the wrong glue. If you can get it to turn ¼ of the way, then you may be able to pry it out. DO NOT DO THIS UNLESS THE NOZZLE TURNS ¼ OF THE WAY TO UNLOCK IT!

Q: The nozzles will not stay in the body, what should I do?

All paramount in-floor nozzles except Pool Valet, have an O-ring and the compression of that O-ring is what holds the nozzle in place.Large nozzle O-ring 005-552-0142-00 small nozzle O-ring 005-552-0150-00 ea. Pack of O-ring contains 4. If you have a PCC, Vector, Vanish, Vantage or Vanquish nozzle then that nozzle is a reverse direction. Clockwise to remove and Counter-clockwise to install. The other nozzles that use the tool with four one-inch slots are counter clockwise to remove and clockwise to install. You must use the nozzle tool to install or remove the nozzles. Large nozzles with three one-inch long slots #004-552-5440-00. Small nozzles with four one-inch slots = 004-552-5452-00. The nozzle tool locks on to the nozzle. When installing a nozzle, the tool should not be reversed to remove the tool from locking on the nozzle. Give the tool a jerk to shake it loose from the tool once the nozzle is locked in place. Pool Valet nozzles have a ring that screws into the female threads in the body.

Q: How do I know what size the nozzle jets should be on my in-floor system?

PCC, Vector, Vanish, Vanquish, Vector, (large floor nozzles) one nozzle on a circuit = ¾ inch. two nozzles on a circuit = both ½ inch. Three nozzles on a circuit = (1) ½ inch, (2) ea. 3/8 of an inch. four nozzles on a circuit = all 4 jet sizes 3/8 of an inch. Fixed nozzles on any OF THE ABOVE SYSTEMS (large floor nozzles aimed towards the main drain) and stay up all the time the pump is on. JET SIZE if 4 or less feet from drain, ¼ inch, 4 to 8 ft. from the main drain, 3/8 of an inch. THIS TYPE OF NOZZLE DOES NOT ROTATE, AND MUST BE AIMED AT the Main Drain. PV3, Cyclean, PCC step nozzle, Vantage step nozzles, Vanquish step nozzles, PVR, and Eco (small floor or step nozzles) Two nozzles on a circuit = 5/8 inch. Three nozzles on a circuit = 5/8 inch. Four nozzles on a circuit = 2 each 5/8 inch and 2 each 3/8 of an inch. Five nozzles on a circuit = 1 each 5/8 of an inch and 4 each 3/8 an inch. Six nozzles on a circuit = I each ¼ inch 5 each 3/8 inch.NOTE: THE SMALLER THE JET SIZE THE LESS CLEANING DISTANCE IT WILL COVER .

Q: Why are there special screws on my drain cover?

Drain suction is dangerous and if the drain cover is tampered with or not installed properly the outlets may become unsafe and not in compliance. The safety screws are to discourage un-trained people from working on them.

Q: How often do I have to replace the drain cover?

Paramount drain covers MDX-R3, SDX2, Buzztop, and MDX2 (the part exposed to UV rays) and threaded fasteners must be replaced every 5 years form installed date or whatever date is engraved on the cover.

Q: Why does my main drain line get plugged?

On a pump with the main drain and one or more skimmer line(s), the skimmer(s) can only have one skimmer open at a time and it must be reduced to 1/3 of the way open otherwise the GPM pulled through the main drain will be so small that debris can be caught in it and will build up until the line is partially to fully blocked.

Q: How do I aim a down jet?

Down jets must be pointed down and cocked in towards the pool wall, so the flow of water follows the wall down to the area to be cleaned.

The cap came off of my small step nozzles: (PCC2000, Vantage or Vanquish), PV3, Cyclean, PVR or Eco Pool, what should I do?

By paramountpool|2020-05-27T15:51:53+00:00February 18th, 2019|Cyclean In-floor System, Ecopool, In-floor cleaning system, PCC2000 In-floor System, PV3 In-floor System, PVR In-floor System, Retrojets Nozzles, Step Nozzles, Vanish In-floor System for Vinyl Pools, Vanquish In-floor System for Vinyl Pools, Vantage In-floor System for Fiberglass Pools|Comments Off

The cleaning nozzles aren’t rotating, what should I do?

By paramountpool|2019-02-18T22:41:16+00:00February 18th, 2019|Cyclean In-floor System, Ecopool, In-floor cleaning system, PCC2000 In-floor System, PV3 In-floor System, PVR In-floor System, Retrojets Nozzles, Vanish In-floor System for Vinyl Pools, Vanquish In-floor System for Vinyl Pools, Vantage In-floor System for Fiberglass Pools|Comments Off

The weight on the PV3 nozzle came off when I took it out of the body, what should I do?

By paramountpool|2019-02-18T22:33:12+00:00February 18th, 2019|PV3 In-floor System|Comments Off

The nozzles are stuck in the body, how do I get them out?

By paramountpool|2019-02-18T22:34:03+00:00February 18th, 2019|Cyclean In-floor System, Ecopool, In-floor cleaning system, PCC2000 In-floor System, PV3 In-floor System, PVR In-floor System, Retrojets Nozzles, Vanish In-floor System for Vinyl Pools, Vanquish In-floor System for Vinyl Pools, Vantage In-floor System for Fiberglass Pools|Comments Off

The nozzles will not stay in the body, what should I do?

By paramountpool|2019-02-18T22:10:03+00:00February 18th, 2019|Cyclean In-floor System, Ecopool, In-floor cleaning system, PCC2000 In-floor System, PV3 In-floor System, PVR In-floor System, Retrojets Nozzles, Vanish In-floor System for Vinyl Pools, Vanquish In-floor System for Vinyl Pools, Vantage In-floor System for Fiberglass Pools|Comments Off

How do I know what size the nozzle jets should be on my in-floor system?

By paramountpool|2019-03-18T22:22:04+00:00February 18th, 2019|Cyclean In-floor System, Ecopool, In-floor cleaning system, PCC2000 In-floor System, PV3 In-floor System, PVR In-floor System, Step Nozzles, Vanish In-floor System for Vinyl Pools, Vanquish In-floor System for Vinyl Pools, Vantage In-floor System for Fiberglass Pools|Comments Off

Why are there special screws on my drain cover?

By paramountpool|2019-02-18T21:35:46+00:00February 18th, 2019|Buzz Top Drain, MDX-R3 Debris Drain, Pool Drains, SDX2 Drain, Superflow 360 Drain|Comments Off

How often do I have to replace the drain cover?

By paramountpool|2019-03-04T15:34:37+00:00February 18th, 2019|Buzz Top Drain, MDX & MDX2, MDX-R3 Debris Drain, Pool Drains, SDX2 Drain, Superflow 360 Drain|Comments Off

Why does my main drain line get plugged?

By paramountpool|2019-02-18T20:56:52+00:00February 18th, 2019|Buzz Top Drain, MDX-R3 Debris Drain, Pool Drains, SDX2 Drain, Superflow 360 Drain|Comments Off

How do I aim a down jet?

By paramountpool|2019-02-18T20:44:17+00:00February 18th, 2019|In-floor cleaning system|Comments Off

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